Shipping Policy

🌍 Worldwide Shipping

We proudly ship to pet parents around the world.
Wherever you are, we’ll make sure your Okalura products — from ultrasonic Anti Barking Devices to everyday training accessories — reach you quickly, safely, and in excellent condition, so you can start enjoying a calmer home as soon as possible.

🕐 Order Processing

Every order is carefully processed within 1–2 business days, which includes:

• Secure payment verification

• Product inspection and quality control

• Safe, protective packaging for shipment

Once your order has been dispatched, you’ll receive a confirmation email with your tracking details.

📦 Estimated Delivery Time

Standard international shipping usually takes 8–14 business days, depending on your location and local courier services.

⚠️ Please note: weekends, public holidays, or customs checks may occasionally extend delivery times slightly.

🔔 Order Confirmation & Tracking

After your order ships, you’ll receive an email containing your tracking number so you can follow your parcel’s journey in real time — all the way to your door.

💸 Customs & Import Duties

Some countries may apply customs fees or import taxes when your order arrives.
These charges are not included in our product prices or shipping fees and are the customer’s responsibility, as regulations vary by country and region.

If you’re unsure, we recommend checking your local customs guidelines before placing an order.

⚠️ Possible Shipping Delays

While we always aim for fast and reliable delivery, occasional delays may occur due to factors beyond our control, such as:

• Severe weather or natural conditions

• Customs clearance procedures

• Local courier or logistics issues

We truly appreciate your patience and understanding in these rare cases.

If you ever have questions or concerns about your shipment, the Okalura support team is always here to help. 💚